Meeting your chauffeur at Sydney Airport: a terminal-by-terminal guide
Where to walk, which area to use, and what to expect when meeting your chauffeur at Sydney Airport.
Sydney Airport is three terminals in two locations, connected by a road that is busy at every hour a plane lands. Knowing where to walk saves more time than any shortcut through customs.
T1 — International
After you clear customs and biosecurity, you exit through a set of sliding doors into the public arrivals hall. Your chauffeur will meet you at the arranged meeting point inside the terminal, with a name sign where applicable. Stay inside the hall; the kerb outside is a drop-off zone with no waiting.
Allow sufficient time after landing for baggage collection, customs and biosecurity before reaching the arranged meeting point. Applicable airport waiting time is handled according to the terms of your booking.
T2 — Domestic (Virgin, Jetstar, Rex)
Follow the signs to baggage claim. Your chauffeur will meet you at the designated domestic pickup or meeting area arranged for your booking. If you are travelling with carry-on only, walk to the same point rather than heading straight for the exit.
T3 — Domestic (Qantas)
T3 is a short walk from T2 but a separate building. Your chauffeur will meet you at the designated pickup or meeting area arranged for your booking. Confirm which terminal your flight actually lands at — Qantas occasionally reallocates flights to T2.
Why not the kerb?
Kerbside pickup zones at Sydney Airport are timed and heavily enforced. A chauffeur circling the terminal is a chauffeur you cannot find. The appropriate meeting or pickup point depends on the terminal and the arrangements for your booking.
Luggage and child seats
- Your chauffeur can assist with luggage when you meet, helping make the transfer to the vehicle more convenient.
- Child seats can be fitted on request at no additional charge. Please provide the child's age or weight when booking so the appropriate restraint can be prepared.
- Oversized items such as golf clubs or skis need a Luxury SUV; mention them at booking.
One phone call to dispatch resolves anything this guide does not cover.
